FREQUENTLY ASKED QUESTIONS
How long has Mac Sports Travel been operating?
Mac Sports Travel (“MST”) has been operating continuously since 2011, however MST’s tour directors have over 20 years combined experience in the sports travel industry. Over the years we have developed into a respected golf and tennis tour operator and pride ourselves in providing first class tennis and golf tours. Our repeat business is tremendous, and some clients have been to every major tournament with us!
If I would like to confirm space on a tour, how do I go about it?
Upon making your decision about which tour you would like to participate on, just call (888) 862 7668. A non-refundable deposit is required to secure space on a tour. A tour director will take all your reservation information and e-mail you a package quote and other necessary documents. Tours are limited in size and fill up extremely fast due to the restricted availability of tennis and golf tournament tickets.
If I have airline frequent flyer miles can I apply them towards the trip?
If you have the necessary amount of frequent flyer miles required for a certain class of air service, you may utilize the points for your air portion of the trip and pay the “Land Only” price.
How do I get to and from the tournament sites?
Unless otherwise noted on the website, transfers are arranged from the hotel to the tournament venue. In most cases, transfers are not included on the return and it is to the passenger’s own account to get back to the hotel after viewing tennis or golf. We will provide detailed information and options with regards to the return.
Can I stay longer on a trip than the published tour dates?
You may extend the length of the trip in either direction. Group rates at the listed hotels may also be available in conjunction with the tour. Certain restrictions may apply to air travel included with tour packages.
Is trip insurance available?
YES! Travel insurance is available at extra cost which would provide coverage in the event of trip cancellation or interruption, loss of baggage and medical attention. We strongly recommend that you protect your investment against unforeseen circumstances by purchasing travel insurance. Details of travel insurance are provided on our website.
What forms of payment do you accept?
Payment is to be made in the form of VISA, MasterCard, Discover, American Express, bank wire transfer, or check in United States dollars payable to Mac Sports Travel
All requests for reservations are to be accompanied by a non-refundable deposit.
What is payment schedule for your tour packages?
A non-refundable deposit is required at the time of booking. The entire balance is due no later than 90 days before departure.
TERMS AND CONDITIONS
Mac Sports Travel (MST) recommends travel insurance and suggests Travelguard (www.travelguard.com). There are no refunds for cancellations. MST will make every effort to execute all travel as advertised but reserves the option to alter hotels, transport, and/or sightseeing if necessary. If any changes result in cost savings, these savings will be passed on to you. MST is not responsible for acts of God, weather, or any other occurrence that results in postponement/cancellation of events scheduled. MST acts only as an agent for hotels, transportation, and other services from various vendors and cannot be held responsible for any damages that may occur by these vendors. Go to the bottom of www.macsportstravel.com to see options and to get quote for travel insurance for this trip.